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North 38

FAQS

We want your college student to be successful throughout their career at James Madison University. They need a good foundation and support to gain this success. At North 38, we want to help support their productivity by giving them a fully equipped computer lab and individual study rooms at their fingertips. We want to keep them healthy with an on-site state-of-the-art fitness center. North 38 meets every need that your student will have while in college so they can achieve what they came here for in an enjoyable atmosphere.

FAQ

For Students

Individual Leases

Individual leasing allows you peace of mind as opposed to joint leasing which could lead to severe financial stress. Many complexes require residents to sign a single lease which binds all roommates to the total amount of rent. If one of your roommates struggles to pay or moves out early, the remaining residents would be responsible for making up the difference to avoid being penalized. With individual leasing, however, each roommate has their own lease and are only responsible for their own portion of the rent. You have enough worries; we won’t let financial uncertainties be one of them.

On-site Professional Staff

North 38 offers 24-hour emergency maintenance to ensure that your student’s needs are met day or night. Our maintenance staff handles each issue quickly and with the professionalism your student deserves.

Affordable Floor Plans

We offer individually leased three and four bedroom floor plans. Our competitive rates include water, sewer, and trash pickup as well as cable, high speed internet, and a $38 Amenity and Utility Fee.

Fully Furnished

North 38 is a fully-furnished community, saving you money! Each student will have a full-sized bed, and end table. The living area comes with a comfortable couch, chair, coffee table, end table, TV stand. The kitchen comes fully equipped with energy efficient appliances, a refrigerator with icemaker, dishwasher, and washer & dryer.

Roommate Matching

All new residents are asked to fill out a detailed roommate preference form which will then be used to match individuals based on compatibility. Although we encourage new residents to select their own roommates, we understand that this isn’t always possible. With our roommate matching system, we aim to make every resident’s living experience one they won’t regret.

Resident Events to Keep Students Involved

While the main focus of your student’s college career will be about graduating and getting a fulfilling job, they also need to have fun along the way. At North 38, your student will create life-long relationships and connections that will make them even more successful. Our great staff plans monthly resident events to get them involved. These events range from pizza parties to karaoke nights, from resume building classes to gaming tournaments. We will also keep our residents connected to events going on at James Madison University, as well as events happening around town so they don’t miss anything! We want your student to succeed, and that’s why we thought of them while designing North 38 as a Living-Learning environment!

FAQ

Frequently Asked Questions

What does it mean to have an individual lease?

Individual leasing means that each roommate signs an agreement to pay separate rents for their own individual bedroom and bathroom and a share of the common areas. This means that your rent will not increase if your roommate moves out and you are not responsible for any damages in caused in bedrooms occupied by the other tenants.

What is included in the rent?

Each monthly installment includes access to all of North 38’s recreational facilities, water, sewer, and trash pickup as well cable, high speed internet, and a $38 Amenities and Utilities All-Inclusive Coverage

Do you have a roommate matching system?

Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.

When is my rent due?

You have three installment payment options to pay the entire amount due under the lease – one installment, two installments, or twelve installments. If you choose to pay a single installment for the entire amount, that single installment is due August 1. If you choose to pay in two semester installments, those installments are due August 1 and January 1. If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are due on the 1st of the next eleven months. Please note that these are all installment payment options and not monthly rent.

How do I pay my rent?

We accept payment via check, money order, or through the online system.

Do you allow pets?

Yes! We are a pet-friendly community with fenced-in dog areas and clean-up stations. Each pet must be registered with the front office and includes a non-refundable pet deposit as well as a monthly fee thereafter.

Should I buy renter's insurance?

North 38’s insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.

What would happen if I had to leave before finishing out my lease?

North 38’s lease is binding and cannot be broken; therefore, you would still be responsible for paying the remaining monthly installments even if you’re no longer living here. To avoid this, you would need to find someone to take over your lease, which we call “re-letting.” Please call the front office for more information.

What can I do if something breaks or stops working properly?

If something breaks or stops working properly, you can either call, stop by our front office, or submit a maintenance request through your online resident portal. If it is an emergency, please notify the front office immediately.

What furniture is provided?

North 38 is fully furnished with a full-size bed, dresser, desk and chair. The living area includes a comfortably spacious couch and lounge chair, coffee and end tables, 55” Smart TV with stand, and barstools. The kitchen comes fully equipped with energy-efficient appliances, refrigerator with icemaker, dishwasher, and washer & dryer.

How do I receive mail and packages?

Your mail will be delivered to your apartment’s mailbox located on North 38 property, and packages can be picked up in the front office during normal business hours.

What do I need to bring to my new apartment?

  • Bedding for a full-sized bed
  • Toiletries
  • Dishes/Cookware
  • Decorations to make your new room feel like home!

What kinds of events do you have at North 38 ?

North 38 offers a variety of community events throughout the school year! Not only is there free food at events, but it’s also a great way to meet people! Check out our social media pages for photos of past North 38 events.

What if I don't have a guarantor?

No Guarantor? No Problem, we offer Leap as an option! Leap is a quick and easy process that fills in for a guarantor or parent co-signer. Leap's application is free online and takes around 5 minutes to complete. You will get a conditional decision within 30 minutes during normal business hours. Click here to apply or contact the office for more information.

Are leases for families with children available?

Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.

Now Leasing For

Fall 2022

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